• What is Root Cause Analysis (RCA)?

• What can RCA accomplish for an organization?

• As a manager what should you expect from a RCA investigation?

• What role do you play in that RCA team’s success?

• What would a successful RCA investigation look like?

These are some of the questions this workshop seeks to answer.

The audience for this workshop would be midlevel managers of continuous or batch process manufacturing plants that might be called upon to sponsor a RCA investigation of an incident in their facility. The workshop focuses on creating the conditions for success for a RCA team rather than on actually executing the investigation. This one-day workshop covers the following curriculum:
Brief history of Root Cause Analysis
Development and application
Other problem-solving approaches
RCA rigor and logic
Organizational benefits from RCA
Solutions versus mitigation
Effect of breaking causal chains
Skill development
Organizational learning
Overview of RCA phases
Data collection
Problem identification
Problem description
Causal analysis
RCA concepts, tools and techniques
Data quality
Problem identification
Problem statement
Cause/effect diagrams
RCA conditions for success
Shared understanding of concepts
Clear accountability
Sponsors
RCA facilitator
RCA team
Chartering a RCA team
Criteria for team members
Boundary conditions
Writing an effective team charter
Sponsoring behavior
Impact of good sponsorship
How to assess
Evaluating a RCA report
What to look for
The RCA report meeting
Solution development overview
To request a detailed workshop outline or to discuss Stratos presenting the Sponsoring Causal Investigations Workshop for your company, contact us today.