North American Clients & Projects

CarribeanU.S. West CoastU.S. Gulf CoastU.S. East CoastCentral U.S.Canada

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Canada

Stratos, LLC provided teambuilding services to the front-end development engineering teams working on a large specialized oil development project in western Canada. Design meetings, interviews, and teambuilding sessions were executed in Calgary, Canada. Participants in the teambuilding sessions included representatives from five major engineering firms and a large international oil company.
 

U.S. West Coast

Stratos provided causal analysis assistance to an investigation team formed to determine cause of a major industrial accident at a major West Coast facility. Stratos facilitators worked with a cross-functional team that included engineers, operators, management, and lawyers. Because of the sensitivity of the incident (fatalities involved), the entire investigation was completed under a specially arranged lawyer-client confidentiality arrangement. The investigation was successfully completed and the project team was able to progress quite deep within the underlying causal chains.
 

U.S. East Coast

Stratos provided training design and development services to one of the world’s largest photo processing companies. The work started with a complete needs assessment that included onsite observations and interviews at locations across the United States. The training needs were then organized into a curriculum and training materials were designed and developed on a modular basis. Depending on the specific learning requirements, the training materials for different modules utilized video, printed workbooks, classroom interactions, and computer-based training. Training covered technical skills (focused on specific equipment), supervisory training, work process overviews, orientation programs, and sales/marketing training.


Stratos worked with a multicompany project team at a process plant in Alabama to develop and implementation plan for an integrated project procurement strategy. The plan combined an internet e-procurement system of one company with a custom materials tracking system of another company, and the existing project and plant records system of a third company.


Stratos assisted a large manufacturing plant in completing an in-depth root cause analysis on a critical safety event. The analysis identified multiple root causes at both the mode/mechanism and the human systems level. Stratos also help develop and deliver a report and feedback session for the entire operating staff of the plant.
 

U.S. Gulf Coast

Stratos provided teambuilding services for a project that involved a major upgrade to a large chemical plant located in Louisiana. The scope of work included five separate projects, including one all new proprietary system. The work progressed over several years with Stratos starting work with the initial venture management team of a large petrochemicals company during the project feasibility phase. Stratos continued to provide support to the project through the detailed engineering phase, working with two different engineering companies and the client firm. When the project moved to the field, Stratos provided onsite teambuilding and work process consulting to integrated teams that included location, client head office, three engineering firms, and seven construction contractors.


Stratos worked with Senior Management of a large engineering and construction to develop a strategic plan covering worldwide project development and management. The process included a global assessment of company threats and opportunities, and a qualitative risk assessment of various strategic alternatives.


Stratos facilitated a conflict resolution process between a large engineering and construction firm and a major petrochemical company. The conflict revolved around the characterization of several million dollars in project charges. Stratos assisted both sides in communicating their viewpoints on the issues and searching for common ground.


Stratos provided consulting assistance to a large Certified Public Accounting firm in developing a complete set of company policies and procedures that not only complied with legal and regulatory requirements but also helped reinforce company goals and objectives.


Stratos develop a series of training workshops on the various lubricant technologies developed for the highly specialized equipment used in a number of industries. The training workshops included videos depicting the types of machinery used in industries like aviation, agriculture, forestry, marine services, and paper products. Video footage was shot on location in Australia, Hawaii, and the Pacific Northwest.


Stratos worked with a large U.S. chemical refining company to identify and assess a set of decontamination best practices for catalytic cracking units. Stratos consultants designed and executed a best practices workshop that included operations specialists, day foremen, and other personnel representing process support, environmental, and industrial hygiene functions. The workshop included an internal benchmarking process and the creation of individual refinery action plans to select and implement new best practices.


Stratos worked with a large energy consulting firm to develop and implement a consultative sales process keyed to their services. Stratos first conducted an in-depth assessment of their current sales process and skills of their sales staff and provided an assessment report to management. Stratos created a customized version of the Stratos Consultative Sales Process that addressed specific market needs of the company. Stratos consultants then completed a Consultative Sales Process training workshop for all of the company’s sales personnel.


Stratos conducted a work process improvement effort for three large companies utilizing a shared product delivery system. The overall objective of the effort was to develop a shared understanding of the common system and its impact on operations at each company’s facilities. Stratos consultants worked with an intercompany team to identify the dynamics of each facility and of the shared supply system. The team then developed a coordination plan that would minimize operational impacts to each facility during scheduled supply shutdowns. The team also established communication protocols that helped each company manage interruption risks to one facility as the result of unstable operation at another.
 

Central U.S.

Stratos assisted the accounting division of a major corporate Alliance to develop and implement a change management process. The process included a comprehensive assessment to clearly define the current state of their operations and the specific areas where change was most needed. Stratos presented this report to management and then worked with them to determine the desired future state and the necessary steps needed to make that transition. Stratos continued the work with the company by assisting in the development of the change strategy, creating a communication plan, designing specific interventions, and facilitating those events


Stratos developed a comprehensive training workshop on fact-based problem solving for mechanical inspectors working for a large chemical company. The inspectors were drawn from a number of facilities located across the United States. The workshop focused on practical problems faced by inspectors in their daily work. Inspectors were provided with new problem solving tools and given and opportunity to apply those tools on a complex problem. The workshop emphasized the sharing of existing practices in the context of a new problem-solving approach.
 

Caribbean

Stratos provided assessment, benchmarking, and work process improvement services to a large industrial operation based in Jamaica. Stratos consultants worked with integrated Jamaican and American teams on a series of initiatives. These initiatives included an international benchmarking effort to help the company determine its place among similar international firms in a field with minimal available data. Another initiative involved a work process streamlining effort for the company’s billing and accounting processes. That effort was able to identify and eliminate a number of previous unperceived repetitive steps and create a smoother, more efficient set of work processes.

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