(Click on “Stratos Workshops” button on your left to return to Workshops list.)

Why Assertiveness Skills Are Important

Do you feel like people don’t listen to what you’re saying?  Do you feel like you can’t say no without feeling guilty?  Or have you ever felt controlled or dominated by someone else during a conflict and the results always seem to go their way? Do you wish you could become more assertive in business or personal life? The Stratos Assertiveness Skills Workshop may hold the answers to these and other questions you may have about becoming more assertive in daily life.

Stratos Assertiveness Skills Workshop Overview

The two-day workshop is designed to focus on behavior experience over theory while working through the basics of understanding assertiveness and behavior types.  Participants will experience increasingly challenging exercises to gain a better awareness of behavior and discover the appropriate responses for the three types of communication styles: assertive, nonassertive, and aggressive.

Stratos, LLC has designed the curriculum so that the participant’s behavior practice gradually increases during the two-day workshop. At the end of the second day, the participant is able to develop and deliver a conflict-resolving script using all the techniques and tools presented in the workshop. Participants are encouraged throughout the workshop to use their real-world situations for the exercises.

Workshop Duration:
2 days, 8 a.m. to 4 p.m.

Overall Workshop Objectives and Activities

The overall objective is to give participants a good foundation in understanding what assertiveness is and isn’t , as well as experiences in modeling behavior and role-playing. The workshop includes lectures, videos, role-play, and small-group discussions covering these topics:

• What is assertiveness?
• Discover each participant’s pre-workshop concept of assertiveness is and eventually what assertiveness is as taught in this workshop
• Values of assertiveness
• Learn the six underlying principles that are the philosophy of this workshop
• Assertive communication
• Study and practice some specific skills and tools for communicating assertively, including nonverbal communication
• Assertiveness rights
• Learn the assertive bill of rights, the 10 rights you have during any kind of exchange with other people
• Communication styles
• Learn and practice some approaches for communicating with others
• Discuss and experience the three behavioral styles:  assertive, nonassertive, and aggressive
• Managing anger
• Learn and discuss a three-step process for managing anger in any situation (anger section does not include role play)
• When to use assertiveness
• Learn a highly effective five-step process for determining if you should become assertive in any situation
• Communicating assertively
• Study and practice three types of assertive communication situations
• Managing criticism
• Discuss dos and don’ts for giving and receiving constructive criticism
• Discuss how to deal assertively with negative criticism
• Assertiveness tools
• Learn and practice some effective tools for assertively fending off unwanted communications, or saying “no” without feeling guilty
• Learn and practice some effective tools for responding to criticism when you do have something at stake
• Managing conflicts
• Learn, discuss, and practice using a powerful script tool to analyze serious situations and present a conflict-resolving dialogue to assertively resolve the problem
• Learn, discuss, and practice techniques to manage the detours thrown at you by someone who is trying to avoid engagement when you’re presenting your conflict-resolving script
• Workshop review and follow-up techniques
• Review session covering the two-day learnings and some tips and techniques on continuing your assertive skill training

To request more information to discuss Stratos presenting the Assertiveness Skills Workshop for your company, click here.

If you have attended the Assertiveness Skills Workshop, here are links to the two pages mentioned in the Participant’s Workbook:
        Follow-Up Feedback Form             Assertiveness Books