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(Click on “Stratos Workshops” button on your left to return to Workshops list.)
What is Root Cause Analysis (RCA)? What can RCA accomplish for an organization? As a manager what should you expect from a RCA investigation? What role do you play in that RCA team’s success?
What would a successful RCA investigation look like? These are some of the questions this workshop seeks to answer.
The audience for this workshop would be midlevel managers of continuous or batch process manufacturing plants that might be called upon to sponsor a RCA investigation of an incident in their facility. The
workshop focuses on creating the conditions for success for a RCA team rather than on actually executing the investigation. This one-day workshop covers the following curriculum:
- Brief history of Root Cause Analysis
- Development and application
- Other problem-solving approaches
- RCA rigor and logic
- Organizational benefits from RCA
- Solutions versus mitigation
- Effect of breaking causal chains
- Skill development
- Organizational learning
- Overview of RCA phases
- Data collection
- Problem identification
- Problem description
- Causal analysis
- RCA concepts, tools and techniques
- Data quality
- Problem identification
- Problem statement
- Cause/effect diagrams
- RCA conditions for success
- Shared understanding of concepts
- Clear accountability
- Sponsors
- RCA facilitator
- RCA team
- Chartering a RCA team
- Criteria for team members
- Boundary conditions
- Writing an effective team charter
- Sponsoring behavior
- Impact of good sponsorship
- How to assess
- Evaluating a RCA report
- What to look for
- The RCA report meeting
- Solution development overview
To request a detailed workshop outline or to discuss Stratos, LLC presenting the Sponsoring RCA Investigations – A Workshop for Managers for your company, click here.
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